This privacy notice explains how Paw Palace processes personal data in connection with its website and grooming inquiries. It applies to the website operated under the stated domain and is intended as a general reference for visitors and prospective customers.
We process personal data to answer inquiries, arrange or prepare grooming consultations, provide pre-visit guidance, manage contact form responses, maintain website security, and support technical delivery of the site. Where a user opts in, limited data may also be used to send repeat-visit reminders.
Data may be shared with service providers that support contact handling, technical delivery, or website security, where those functions require access to the relevant information. Such recipients are expected to use the data only for the assigned purpose and to apply appropriate confidentiality and security measures.
Personal data may be disclosed to public authorities or other recipients when necessary to comply with applicable law, respond to a lawful request, protect website security, or establish, exercise, or defend legal claims. Any such disclosure is limited to what is reasonably necessary for the stated purpose.
We may process name, email address, phone number if provided, inquiry content, pet details submitted with an inquiry, and the grooming service requested. We also process limited technical data such as server request metadata and browser or device information when the website is used.
Personal data is collected through the contact form, email, phone, and pre-visit consultation. Technical data is generated automatically when the site is accessed, and cookie-related information is limited to essential operation and privacy preference settings.
The website uses essential cookies for site operation and cookies that remember privacy preferences. Analytics cookies and marketing or advertising cookies are not confirmed as active and are not described as part of the current processing set.
Essential cookies support basic website operation and privacy preference storage. Where browser settings allow, users may block or delete cookies, but some functions may not operate correctly if essential cookies are disabled.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is no longer justified, or restriction of processing in appropriate cases. Where processing is based on consent, consent may be withdrawn for future processing, without affecting prior lawful processing.
To protect privacy, requests may require sufficient information to verify identity and locate the relevant record. If a request cannot be fully granted, the response will explain the reason to the extent required by law.
Personal data is kept only for as long as needed to respond to an inquiry, manage a booking or consultation, maintain necessary business records, or meet legal obligations. When data is no longer required for those purposes, it is deleted or otherwise handled so that it is no longer retained in identifiable form, subject to any lawful retention requirement.
When this policy is updated, the revised text will replace the prior version on the website. If a change materially affects the way personal data is handled, the update will be presented in a manner appropriate to the nature of the change.
Use the listed contact channels for questions about this notice or the handling of personal data.
