By using this website or contacting Paw Palace, you agree to these terms and to any reasonable instructions given for booking or attending an appointment. If you do not agree, you should not use the website or request services.
Document summary
The following clauses provide the primary opening terms and related reference materials.
By using this website or contacting Paw Palace, you agree to these terms and to any reasonable instructions given for booking or attending an appointment. If you do not agree, you should not use the website or request services.
Paw Palace provides private grooming appointments for puppies and sensitive pets on a one-household-at-a-time basis. Services may include an introductory visit, familiarization session, comfort-led groom, bath and brush, or a staged grooming plan, but the scope of any appointment depends on the pet's coat condition, temperament, and safe handling assessment.
Operational clause
Any quote or fee information is based on the agreed scope and may change if the coat condition, handling needs, time required, or welfare considerations differ from what was initially described. A final price is not determined by breed or weight alone.
Operational clause
Appointments are arranged by phone, email, contact form, or pre-visit consultation, subject to availability. You should provide accurate information about your pet's coat, history, sensitivities, and behaviour, and follow any pre-visit guidance given before the appointment.
All website content, text, images, and other materials are owned by or licensed to Paw Palace and may not be copied, reproduced, or used without permission except as allowed by law. No rights are granted to use the brand or content beyond normal personal website use.
All website content, text, images, and other materials are owned by or licensed to Paw Palace and may not be copied, reproduced, or used without permission except as allowed by law. No rights are granted to use the brand or content beyond normal personal website use.
Grooming services are provided with reasonable care, but Paw Palace does not guarantee a particular coat result, style, dematting outcome, or behaviour change. A session may be shortened, adjusted, paused, or stopped if the pet shows significant stress, pain, aggression, breathing difficulty, or another welfare concern, and a shorter practical finish may be recommended where matting or coat condition makes that appropriate.
Clause Record
These terms are governed by the laws applicable in Switzerland, and any dispute should be brought before the competent courts at the place of Paw Palace's registered seat, unless mandatory law provides otherwise.
Clause Record
Paw Palace may update these terms from time to time by posting a revised version on this website. If you have questions about the terms or the services, you may use the contact details shown on the website.
